0333 014 2722

Mon-Fri: 8:30-18:00
Sat: 9:00-17:00

GO with full security

We specialise in cover for pre-existing medical conditions across all our policies

Medical Cover

Cover that's inclusive

With Avanti Go Medical Cover, you’ll be covered for cancellation, medical expenses and the cost of getting you home, should your pre-existing medical condition unexpectedly impact your holiday. Plus, you’ll have 24/7 support through our worldwide emergency medical assistance.

No upper age limit on Single or Annual Trips

Unlimited cover for medical expenses

24/7 Emergency Medical Assistance

Tips for travelling with a medical condition

Medication

Pack enough medication to last your trip

Keep it labelled and within the original packaging, packed within your hand luggage for easy accessibility. Take any prescriptions with you also and check the rules of your destination country to see whether your medicine is allowed. It may require a note from your doctor. Find out more
Emergency Assistance

Make sure you're able to make phone calls abroad

Check with your mobile phone provider to see whether your phone is able to make international calls. You may have a spend cap in place which will limit your ability to make charged calls. Any costs you incur from calling our medical assistance can be recouped under a valid claim.
Global Health Insurance Card

Take your EHIC / GHIC

If you use your GHIC under a reciprocal health agreement, we will waive the cost of your excess from your claim. Find out how to apply for a GHIC here.
Health Details

Keep us updated on your health

If you have a change in health after taking out your policy, you must contact us on 0333 014 2722 to update your medical information. This includes if you are diagnosed with a new medical condition; or you experience new or recurring symptoms or have an undiagnosed condition; or your doctor, or consultant adds to or changes your prescribed medication; or you receive inpatient medical treatment; or you are now awaiting a diagnosis, investigation, test results or medical treatment.

What don't we provide cover for?

We don’t provide cover if you…
  • are travelling against medical advice (or would be travelling against medical advice had you sought such advice from a doctor)
  • are travelling with the intention of obtaining medical treatment, tests, investigations, or consultation abroad
  • have any undiagnosed symptoms
  • have received a terminal prognosis
  • are awaiting any test, test results or investigations
  • are awaiting surgery, a procedure or is waiting to be discharged from postoperative checks
  • are currently on or awaiting dialysis, chemotherapy or radiotherapy
If your circumstances change after taking out a policy, you must contact us on 0333 014 2722 as soon as possible.

Struggling to find cover for your pre-existing medical conditions?

We understand how important it is for your travel insurance to offer the right level of cover so you can travel with confidence. If you need specialist coverage, we recommend checking out The Money and Pensions Service or calling them on 0800 138 7777, open Mon-Fri: 8:00-18:00. They can provide a full list of specialist medical travel insurance providers who might be able to help.